FAQ

Is Steam idling safe?

Direct answers about VAC bans, account security, trading-card drops, multiple accounts, pricing and what happens when you play normally. If yours isn't here, ping us in Discord and we'll add it.

The basics

What does HourIdler do?

HourIdler hosts Steam sessions that report your selected games as active without launching game executables. Steam controls recorded playtime and eligible card drops. Your browser and home PC can be off while the hosted session runs.

How is it different from ArchiSteamFarm?

ArchiSteamFarm is a free, open-source C#/.NET application, not a Python program. You can run it on your PC, server or container; a server can keep working with your PC off. It supports multiple accounts and a web interface. HourIdler provides managed hosting and a browser dashboard. Compare setup, control and account access in our hosted versus ASF comparison, or read ASF’s official setup documentation.

How do I get started?

Create an HourIdler account, complete any required email verification, add a Steam account by QR approval or password and Steam Guard, choose eligible games, then press Start. See the setup walkthrough. Steam sign-in to HourIdler does not by itself authorize a hosted idling session.

What does the free plan include?

Free includes 2 Steam accounts, up to 32 selected games per account and unlimited idle hours, with no payment card required. Starter supports 5 accounts and 32 games each; Pro supports 12 active accounts and 32 games each; Lifetime supports 25 active accounts and 32 games each. Card Farmer and custom in-game titles are paid features. Check current pricing before buying.

Account access and safety

Will I get VAC banned?

HourIdler reports game activity through hosted Steam sessions; it does not launch game executables, inject code or join VAC-secured game servers. Valve’s VAC documentation concerns detected cheats. That is not an endorsement of HourIdler or a guarantee against all account restrictions. Valve controls its rules and enforcement.

Why do you need my Steam password?

QR approval gives HourIdler a Steam session token without sending us your Steam password. With password login, the password is encrypted at rest and can be decrypted by the service to authenticate when needed. Tokens and Steam Guard secrets are also encrypted at rest. Hosting requires trusting HourIdler with session access; encryption is not a claim that the operator can never access login material. See our privacy policy.

What happens if I delete my account?

After a successful deletion request from Profile → Account settings, idling stops and sessions are revoked. There is a three-day email recovery window before scheduled permanent deletion of the account and associated HourIdler database rows. Removing one Steam account deletes its stored login material. Security audit records are cleaned up after 365 days. See retention details.

Steam hours and card drops

Can I still play normally?

A conflicting Steam play session can interrupt hosted idling. With Auto-Restart enabled, HourIdler pauses and attempts to resume when you finish. Steam may still require a fresh sign-in or Steam Guard approval. You can stop hosted idling manually before playing.

My Steam hours are not increasing. What should I check?

Confirm the account is idling rather than only online, select an owned or eligible free game, check schedules and hour goals, and close conflicting play sessions. A custom status title alone does not record game hours. Steam profile totals can update later than the dashboard. Use the hours troubleshooting checklist before repeatedly reconnecting.

How long until a trading card drops?

Steam does not promise a fixed drop interval. Check the game’s Badges page for remaining drops and eligibility. Most ordinary games provide roughly half a set; crafting a badge does not replenish exhausted ordinary playtime drops. Booster packs are a separate eligibility system. See Valve’s trading-card FAQ and our AFK farming guide.

Do free-to-play games drop cards?

For participating free-to-play games, Steam bases card eligibility on qualifying in-game purchases. Simply adding or idling a free game does not create drops. Limited accounts and some free promotional licenses are also ineligible; verify the game’s Badges page and ASF’s eligibility notes.

How much can I earn with Card Farmer?

There is no verified typical earnings figure or guaranteed return. Results depend on eligible drops remaining, Steam availability, actual market buy orders and fees. Market sale proceeds are Steam Wallet funds. Card Farmer on paid plans scans eligible games, ranks estimated card value and rotates farming; it cannot create new drop eligibility.

Plans & billing

Do paid plans renew automatically?

Starter and Pro can be bought as prepaid access, or as recurring Stripe subscriptions if you enable Auto-renew at checkout. Prepaid access expires unless you buy more time. Cancel recurring renewal from dashboard Billing or Stripe’s portal; access continues to the paid period end. Lifetime is a one-time purchase. The checkout shows the duration, total and renewal choice before payment.

Do you do refunds?

The published terms allow refund requests within 7 days of purchase, subject to review and the conditions there. Use the refund request in dashboard Billing or contact support. Sending a request does not automatically issue a refund; Stripe’s billing portal is not an automatic refund tool.

What does Lifetime mean?

Lifetime is a one-time plan with no scheduled renewal charge. It depends on the continued operation of HourIdler; it is not a promise that the service will exist indefinitely. Review the terms before purchasing.

Help

How do I get help?

Use the support center or Discord. Include your HourIdler username, the account status and the approximate time of the problem. Never include Steam passwords, Steam Guard codes or session tokens in a support message.

Still on the fence?

The Free tier is genuinely free - two Steam accounts, no card, no time limit. The fastest way to see whether this actually works for you is to try it.